FAQ

ACCOUNT:

 Q1. How to register on glutgoods.com?

  Step 1.  Click on " Register for a free account" on top of the page.

  Step 2.  Fill your information as shown on the page, including your phone number, that will enable you to log in using your phone number in case you forget your email address.

  Step 3. Click on "CREATE AN ACCOUNT" to submit your information. Once you submit your information, you will become a registered user of glutgoods.com. A validation email will be sent to you, check your mail to validate your account.

  User can also log in with their Facebook account.
  To log in with your Facebook account, click on log in with Facebook on top of the homepage to automatically log in with your Facebook account. 

Q2. How do I upload a profile picture?

  Step
 1. Log in to your account.

  Step 2. Click on "MY ACCOUNT" then select "Account" from your dashboard.

  Step 3. Click on "Choose File" and select any picture of your choice from your file.

  Step 4. Click on "Upload profile picture" 

  Step 5. Click on "UPDATE" to save your changes.

Q3. Do I need to register to post ads?

  Yes, you must register to become a user before you can post ads on glutgoods.com.

Q4. How can I sign in on glutgoods.com?

  To sign in to your account is easy and simple. Just follow the steps below:

  Step 1. Click on "Log in" on the top homepage.

  Step 2. Enter your registered email address or phone number and password, then click on "Log in" below. (NOTE: You can't log in with your phone number if you didn't include it during your registration.)

  
User can also log in with their Facebook account. 

  To log in with your Facebook account, click on log in with Facebook on top of the homepage to automatically log in with your Facebook account  

Q5. How can I sign out on glutgoods.com?

  To sign out on glutgoods.com is easy and simple. Just click on "Log out" on the top homepage.

Q6. I forgot my password, how do I recover my account?

  Step 1. Click on the "Forgot password" link below the login page, it will redirect you to a "Recover your password" page. Enter your registered email.

  Step 2. Click on "Send me a new password" on the recovery page.

  Step 3. glutgoods will send a recovery password link to you via email. Check your email box, Click on the link. Recover your password page will open in your browser.

  Step 4. Enter your new password. Click on "Change password".

 

POSTING ADS:

Q7. How do I post ads on glutgoods.com?

  To post ads on glutgoods.com is simple and fast. Follow the steps below to achieve that.

  Step 1. Click on "PUBLISH YOUR AD FOR FREE" on top of the page.

  Step 2. Fill the information about your ads, such as Category, Title, Description, Price, Upload images, Country, Region, City, City Area, and address. 

  Step 3. After filling the information, Click on "PUBLISH". Your ads will be published shortly once the moderation process is completed.

Q8. Why is my ad not yet live?

  It might have been deleted because of some reasons, you can read our posting rules and items allowed on glutgoods.com.

 

PROMOTION OF ADS/LISTINGS:

Q9. How do I promote my ads?

  Step 1. Log in to your account on glutgoods.com.

  Step 2. Click on "My account" on top of the page.

  Step 3. Click on "Promotion" to see all your listings/ads.

  Step 4. Click on "Promote" on any of the items you want to promote.

  Step 5. Select from any of our promotion services.

 

SEARCHING FOR ADS/LISTINGS:

Q10. How do I find ads on glutgoods?

  There are two ways to search for ads on glutgoods.com. They are By Category or By Advanced search.

  To Search By Category: You can search for ads within a specific category on the homepage.

  To Search Using Advanced Search: Enter the keywords of the item, select category, country, region, and city, then click on the "Search" button. Advanced Search is located on the homepage and item pages.

Q11. How do I share my ads to family and friends?

  Step 1. Log in to your account on glutgoods.com.

  Step 2. Click on the item/ads that you want to share.

  Step 3. Scroll down below the ads, you will see the means to share your ads. They include email, facebook, twitter, google+, WhatsApp, LinkedIn, and Pinterest. You can also share your ads after publishing your ads.  A popup page that contains all social media platforms will appear, then select any one of your choices and share your ads.

CREDIT PACKS:

Q12. What is credit packs?

  To learn more about credit packs and how it works, please check our premium services.

Q13. How do I purchase credit packs?

  Step 1. Log in to your account.

  Step 2. Click on promotion.

  Step 3. Click on "Wallets & Packs" to select the packs you want.